Support.scruff.com All Apps

SCRUFF Pro Store – SCRUFF Support

Details: ANDROID. Tap Menu > Upgrade to / Manage SCRUFF Pro. IOS. Tap the Pro icon on the navigation bar at the bottom of your screen. You can do the following in the SCRUFF Pro Store. Subscribe to a SCRUFF Pro subscription for Android, iOS and Windows Phone. Confirm your SCRUFF Pro Subscription status and expiration/renewal date.

› Verified 1 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202623984-SCRUFF-Pro-Store Go Now

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SCRUFF Pro – SCRUFF Support

Details: Android Pro Subscriptions. Find your Google Play Pro order number; Cancel Pro subscriptions (Android) Redeem an activation code (Android) iOS Pro Subscriptions. Cancel Pro subscriptions (iOS App Store) Pro Subscriptions FAQ (iOS Devices)

› Verified 7 days ago

› Url: https://support.scruff.com/hc/en-us/categories/204678168-SCRUFF-Pro Go Now

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Messages Grid – SCRUFF Support

Details: Redesigned messages grid for Android & iOS. The Messages grid tab will display a number indicating how many Unread messages are available (99+ max readout). Tap the Messages grid to view your conversations. Unread - Profiles with text or picture messages you have not yet read will appear in the Unread section. All Unread conversations will

› Verified 8 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202623904-Messages-Grid Go Now

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iOS 13 or greater required – SCRUFF Support

Details: To ensure compatibility with the latest iOS versions and devices and to facilitate ongoing improvements to SCRUFF features, reliability, and performance-- we no longer support versions of iOS older than iOS 13. To check the version of iOS running on your device: Open the iOS …

› Verified 1 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202625394-iOS-13-or-greater-required Go Now

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Grid views and functions – SCRUFF Support

Details: Android - Tap Menu button (three horizontal lines) or the menu key of your device, then tap Settings. iOS - Tap Settings icon at the top navigation bar. Windows Phone - Press the Menu button (three horizontal dots) located to the bottom right of any grid screen and tap Settings. Alternately, swipe to the More grid and tap Settings.

› Verified 9 days ago

› Url: https://support.scruff.com/hc/en-us/articles/212802437-Grid-views-and-functions Go Now

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Stealth mode for Viewers & Global – SCRUFF Support

Details: NOTE: Stealth mode is only available to members who subscribe to SCRUFF Pro on Android and iOS. If you are not currently a member of SCRUFF Pro and would like to know more about this and many other features you get when you subscribe, see all SCRUFF Pro features here .

› Verified 6 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202623424-Stealth-mode-for-viewers-global Go Now

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Create & manage trips – SCRUFF Support

Details: Complete all entry fields and press Done for iOS and Create trip for Android Your trip will be visible in your profile details under Trips, your Travelogue and also in the corresponding destination city of SCRUFF Venture in the Visiting Now or Visiting Soon - based on your trip dates.

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/212292287-Create-manage-trips Go Now

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Cancel Pro subscriptions (iOS App Store) – SCRUFF Support

Details: To view your iTunes subscriptions, tap the following link: View my subscriptions Or follow these steps: Go to iOS Settings > [your name] > iTunes & App Store; Tap Apple ID: [your email] at the top of the screen; Tap View Apple ID and sign in if prompted; Tap Subscriptions; Use the options to either choose a different subscription plan, or tap Cancel Subscription to cancel your current one

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202623654-Cancel-Pro-subscriptions-iOS-App-Store- Go Now

› Get more:  AndroidGo Now

My location is inaccurate on Android – SCRUFF Support

Details: GPS Satellite (GPS provider) Very accurate, but works only outdoors and can take between several seconds to several minutes to update your location: Cell Tower (Network provider) Fast; works anywhere you have a cell signal; but accuracy is highly variable depending on signal strength and interference, distance from cell towers, obstacles, and the number of cell towers in range of your phone

› Verified 1 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202625314-My-location-is-inaccurate-on-Android Go Now

› Get more:  AndroidGo Now

Switch between metric and imperial units on iOS devices

Details: iPhone or iPad Settings. Go to the device main screen (Home button) Open the Settings app. Tap General. Tap Language & Region. Tap Region. Locate and select a region that uses Imperial units (e.g. United States) or metric units (e.g. United Kingdom) If SCRUFF is open, you will need to relaunch SCRUFF using iOS multitasking.

› Verified Just Now

› Url: https://support.scruff.com/hc/en-us/articles/202623494-Switch-between-metric-and-imperial-units-on-iOS-devices Go Now

› Get more:  AndroidGo Now

Update to the latest version of SCRUFF – SCRUFF Support

Details: SCRUFF is currently supported on devices with Android 4.1 and up installed. Go to the SCRUFF iOS Release Notes to view the latest version of SCRUFF available for iOS. Confirm the installed SCRUFF version on your device. Open SCRUFF. Tap Settings > About. Verify you have the latest version installed in the upper right corner.

› Verified 6 days ago

› Url: https://support.scruff.com/hc/en-us/articles/360007719254-Update-to-the-latest-version-of-SCRUFF Go Now

› Get more:  AndroidGo Now

Version 6.2904 (Android) Release Notes – SCRUFF Support

Details: Version 6.3100 (iOS) Release Notes; Version 6.2905 (Android) Release Notes; Version 6.2906 (Android) Release Notes; Version 6.3101 (Android) Release Notes; SCRUFF Support.

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/360055309934-Version-6-2904-Android-Release-Notes Go Now

› Get more:  AndroidGo Now

Switch between metric and imperial units on Android

Details: The default unit system used by SCRUFF is determined by the region setting of your device. To override this setting: Launch SCRUFF; Open the Settings menu (MENU > Settings); Select Profile Editor > App Preferences > Units; Choose between Metric (metric units, meter/kg) or USA (imperial units, ft/lbs) and tap OK to finish. Back out of the editor to save your changes

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202623604-Switch-between-metric-and-imperial-units-on-Android-devices Go Now

› Get more:  AndroidGo Now

Favorite profiles & folders – SCRUFF Support

Details: Tap Menu on Android -or- Folders on iOS. Select the folder you wish to view; the grid will refresh and display the folder selected. SORT A FAVORITE FOLDER. While viewing the folder you wish to sort. Tap the Sort button in bottom right on Android -or- select a sort option on iOS. Distance of profiles from your current location is the default sort.

› Verified Just Now

› Url: https://support.scruff.com/hc/en-us/articles/202623894-Favorite-profiles-folders Go Now

› Get more:  AndroidGo Now

GPS location issue (iOS) – SCRUFF Support

Details: GPS Satellite. Very accurate, but works only outdoors and can take between several seconds to several minutes to establish a fix: Cell Tower. Fast; works anywhere you have a cell signal; but accuracy is highly variable depending on signal strength and interference, distance from cell towers, obstacles, and the total number of cell towers in range of your phone

› Verified 8 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202625384-GPS-location-issue-iOS- Go Now

› Get more:  AndroidGo Now

Upload, reorder or delete profile photos – SCRUFF Support

Details: Upload up to six public profile photos. Open the Profile Editor; ANDROID - Tap MENU > Settings > Profile Editor; IOS - Tap Settings > Profile Editor; Tap to start the photo selection/cropping tool. Select Photo Source: Camera - take a new photo with your camera to use on your profile; Gallery - select a photo from your device's photo library; After taking or selecting a photo, you must crop

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202625434-Upload-reorder-or-delete-profile-photos Go Now

› Get more:  AndroidGo Now

Update SCRUFF (error 433) – SCRUFF Support

Details: To ensure compatibility with the latest Android and iOS versions and devices, and to facilitate ongoing improvements to SCRUFF features, reliability, and performance, we no longer support versions 6.0 or or lower. Devices with SCRUFF version 6.0 or lower installed will no longer be able to send chat messages.

› Verified 2 days ago

› Url: https://support.scruff.com/hc/en-us/articles/360007444234-Update-SCRUFF-error-433- Go Now

› Get more:  AndroidGo Now

Use multiple profiles on one device – SCRUFF Support

Details: It is possible to use multiple profiles on the same device, however they must be associated with different email addresses. To create a

› Verified Just Now

› Url: https://support.scruff.com/hc/en-us/articles/202623434-Use-multiple-profiles-on-one-device Go Now

› Get more:  AndroidGo Now

Allow SCRUFF access to location services (Android

Details: Open the Settings app from your home screen. Tap Apps or Application Manager (depending on your device, this may look different). Locate and tap Scruff. Tap Permissions. Toggle the option for Location to ON to allow SCRUFF access to location services. After confirming that location services are on, please re-launch SCRUFF.

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202623634-Allow-SCRUFF-access-to-location-services-Android- Go Now

› Get more:  AndroidGo Now

Announcing SCRUFF Version 2 for iPhone, iPad and iPod

Details: Second, we are currently hard at work bringing our iOS 2.0 release features and more to Android. Android is a huge platform for us, and we’ll be starting a new round of beta testing very shortly. One of the nice features of the Android platform is that anyone can be a beta tester, so we encourage everyone who is interested to watch for

› Verified 3 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202624904-Announcing-SCRUFF-Version-2-for-iPhone-iPad-and-iPod-Touch Go Now

› Get more:  AndroidGo Now

Guides & FAQs – SCRUFF Support

Details: iOS Guides. Change thumbnail size. Chat Search (iOS Only) Audible alert settings on iOS devices. Push notifications on iOS devices. Allow SCRUFF access to location services (iOS) Switch between metric and imperial units on iOS devices. See all 9 articles.

› Verified 8 days ago

› Url: https://support.scruff.com/hc/en-us/categories/200200184-Guides-FAQs Go Now

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Notifications settings (Android) – SCRUFF Support

Details: Android Oreo (8) and up. In SCRUFF, tap the main MENU (three lines) . Then tap Settings > App preferences > Notification settings, tap Configure. This will open the Android App Notification settings for SCRUFF. Toggle the switch for ON to enable or disable all notifications. Under Categories, tap the desired channel (Messages, Woofs, etc.).

› Verified 6 days ago

› Url: https://support.scruff.com/hc/en-us/articles/204984680-Notifications-settings-Android- Go Now

› Get more:  AndroidGo Now

Partner profile linking – SCRUFF Support

Details: Tap Menu > Settings (Android) or Settings (iOS) Select Profile Editor. Select Partner. Find and select your partner's profile from the list, then confirm OK (for Android) Press < Back to exit the Profile Editor and save your changes. NOTE: Your partner will also have to …

› Verified 8 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202623414-Partner-profile-linking Go Now

› Get more:  AndroidGo Now

Frequent Phrases – SCRUFF Support

Details: Frequent Phrases is currently only available on iOS devices with SCRUFF v5.5 or higher installed. Frequent Phrases will be released on Android in the near future. QUESTIONS OR SUGGESTIONS? Our support team is here to help with any questions or feedback! Contact Us.

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/115002010254-Frequent-Phrases Go Now

› Get more:  AndroidGo Now

Push notifications on iOS devices – SCRUFF Support

Details: NOTE. If SCRUFF is not listed in the iOS Notification settings, you will need to delete and reinstall SCRUFF from the app store. Be sure to tap Enable Notifications and then Allow when prompted after re-installing SCRUFF.. If you continue to experience difficulties with push notifications after following the steps outlined above, please submit a support request below for further assistance.

› Verified 8 days ago

› Url: https://support.scruff.com/hc/en-us/articles/216538818-Push-notifications-on-iOS-devices Go Now

› Get more:  AndroidGo Now

Version 6.2400 (iOS) iOS Release Notes – SCRUFF Support

Details: Articles in this section. Version 6.4201 (iOS) Release Notes; Version 6.4200 (iOS) Release Notes; Version 6.4100 (iOS) Release Notes; Version 6.4000 (iOS) Release Notes

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/360051327374-Version-6-2400-iOS-iOS-Release-Notes Go Now

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Send location in chat – SCRUFF Support

Details: To send your location from an iOS device: Open a chat message. Tap in the chat bar. Confirm your current location -or- Select a future location to meet up. Tap the Send button when you are ready to send your location. For more details on location in SCRUFF, tap here.

› Verified 6 days ago

› Url: https://support.scruff.com/hc/en-us/articles/236366808-Send-location-in-chat Go Now

› Get more:  AndroidGo Now

What is SCRUFF Venture

Details: What is SCRUFF Venture? SCRUFF Venture is available for Android and iOS devices. One of the emerging uses for SCRUFF is getting recommendations and making friends while traveling. SCRUFF Venture makes connecting before and while you travel easier and more prominent in cities across the world. Tapping on SCRUFF Venture displays a traveler

› Verified 8 days ago

› Url: https://support.scruff.com/hc/en-us/articles/212295347-What-is-SCRUFF-Venture- Go Now

› Get more:  AndroidGo Now

Online Status Filtering – SCRUFF Support

Details: Instructions. Open the Filters Menu and tap Online Status. You will be presented with a selector with available settings. Tap Done when finished. You will be returned to the Filters Menu. The filter will be updated to indicate your setting. To apply the filter **, swipe the filters menu to the left or scroll to the bottom and tap Apply Filter.

› Verified 8 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202623924-Online-Status-Filtering Go Now

› Get more:  AndroidGo Now

Version 6.1802 (Android) Release Notes – SCRUFF Support

Details: Articles in this section. Version 6.4303 (Android) Release Notes; Version 6.4201 (Android) Release Notes; Version 6.4104 (Android) Release Notes; Version 6.4103 (Android) Release Notes

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/360048012133-Version-6-1802-Android-Release-Notes Go Now

› Get more:  AndroidGo Now

Create & manage rooms – SCRUFF Support

Details: Open SCRUFF; Tap the Explore icon 🌐 in the bottom menu bar and then tap the Venture tab selector; Tap Rooms for iOS -or- and select Rooms for Android.; Tap “+” (top right) to open the Room Editor.Please complete each field of the room editor to successfully save your room listing. Location - Tap to search for an available SCRUFF Venture destination where your room is located.

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/212295237-Create-manage-rooms Go Now

› Get more:  AndroidGo Now

Filter Nearby for Online Status – SCRUFF Support

Details: Filter Nearby for Online Status. SCRUFF Pro members can filter the nearby grid by Online Status. To filter your nearby grid for for members who have been active within the last hour, please see the following steps for Android and iOS.

› Verified 6 days ago

› Url: https://support.scruff.com/hc/en-us/articles/227230627-Filter-Nearby-for-Online-Status Go Now

› Get more:  AndroidGo Now

Search + Filters grid – SCRUFF Support

Details: Using the Search grid. Scroll through the list of available options, tapping in any field that you would like to use in your search. Once you have made your selections, tap Search to reload the Search grid with your desired criteria. SCRUFF free members have access to one the following search criteria: Profile Name -or-. Location -or-. He is -or-.

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/212753107-Search-Filters-grid Go Now

› Get more:  AndroidGo Now

Version 6.2101 (iOS) iOS Release Notes – SCRUFF Support

Details: Articles in this section. Version 6.4300 (iOS) Release Notes; Version 6.4201 (iOS) Release Notes; Version 6.4200 (iOS) Release Notes; Version 6.4100 (iOS) Release Notes

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/360050597253-Version-6-2101-iOS-iOS-Release-Notes Go Now

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Version 6.4404 (Android) Release Notes – SCRUFF Support

Details: Articles in this section. Version 6.4404 (Android) Release Notes; Version 6.4303 (Android) Release Notes; Version 6.4201 (Android) Release Notes; Version 6.4104 (Android) Release Notes

› Verified 5 days ago

› Url: https://support.scruff.com/hc/en-us/articles/4402408754715-Version-6-4404-Android-Release-Notes Go Now

› Get more:  AndroidGo Now

Version 6.3302 (Android) Release Notes – SCRUFF Support

Details: Version 6.4103 (Android) Release Notes; Version 6.4005 (Android) Release Notes; Version 6.4004 (Android) Release Notes; Version 6.3901 (Android) Release Notes; Version 6.3802 (Android) Release Notes; Version 6.3702 (Android) Release Notes; Version 6.3604 (Android) Release Notes; See more Version 6.3302 (Android) Release Notes

› Verified 5 days ago

› Url: https://support.scruff.com/hc/en-us/articles/1260800475669-Version-6-3302-Android-Release-Notes Go Now

› Get more:  AndroidGo Now

Version 6.1900 (iOS) iOS Release Notes – SCRUFF Support

Details: Articles in this section. Version 6.4300 (iOS) Release Notes; Version 6.4201 (iOS) Release Notes; Version 6.4200 (iOS) Release Notes; Version 6.4100 (iOS) Release Notes

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/360048439013-Version-6-1900-iOS-iOS-Release-Notes Go Now

› Get more:  ArtGo Now

Known Issues & Solutions – SCRUFF Support

Details: QUESTIONS OR SUGGESTIONS? Our support team is here to help with any questions or feedback! Contact Us

› Verified 9 days ago

› Url: https://support.scruff.com/hc/en-us/categories/200200214-Known-Issues-Solutions Go Now

› Get more:  AndroidGo Now

Allow SCRUFF access to location services (iOS) – SCRUFF

Details: Confirm While Using the App is checked and Precise Location (iOS 14) is toggled 'On'. Restart your iOS device. After confirming that location services are on and restarting your device, open SCRUFF.

› Verified Just Now

› Url: https://support.scruff.com/hc/en-us/articles/202623544-Allow-SCRUFF-access-to-location-services-iOS- Go Now

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Beta testing SCRUFF for Android – SCRUFF Support

Details: To stop testing the beta version of SCRUFF: Go to the SCRUFF App Testing page.; Tap Leave the Program in the lower right.; Uninstall the test version. Install the public version on Goole Play.; Once you've completed these steps, you'll no longer be a beta tester of SCRUFF.

› Verified 6 days ago

› Url: https://support.scruff.com/hc/en-us/articles/226162527-Beta-testing-SCRUFF-for-Android Go Now

› Get more:  AndroidGo Now

Version 6.3000 (iOS) iOS Release Notes – SCRUFF Support

Details: Articles in this section. Version 6.4300 (iOS) Release Notes; Version 6.4201 (iOS) Release Notes; Version 6.4200 (iOS) Release Notes; Version 6.4100 (iOS) Release Notes

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/360055941454-Version-6-3000-iOS-iOS-Release-Notes Go Now

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Find your SCRUFF Pro subscription order

Details: Once you have subscribed to SCRUFF Pro on either Google Play or Stripe (Android) or the App Store (iOS), you will then receive a receipt via email outlining your subscription along with the associated transaction/order number."

› Verified 1 days ago

› Url: https://support.scruff.com/hc/en-us/articles/204318054-Find-your-SCRUFF-Pro-subscription-order-number Go Now

› Get more:  AndroidGo Now

Disable or enable push notifications (Android) – SCRUFF

Details: Tap Settings. Tap Apps or App Manager ( 2) Scroll down and tap SCRUFF. Tap Notifications. Confirm Block all is toggled OFF (Samsung / other devices, Toggle Allow Notifications ON) Restart your device. NOTES. Push notifications may also require support from your cell phone or wireless carrier. The menu layout of Android devices vary per device

› Verified Just Now

› Url: https://support.scruff.com/hc/en-us/articles/202625304-Disable-or-enable-push-notifications-Android- Go Now

› Get more:  AndroidGo Now

Version 6.2003 (Android) Release Notes – SCRUFF Support

Details: Articles in this section. Version 6.4303 (Android) Release Notes; Version 6.4201 (Android) Release Notes; Version 6.4104 (Android) Release Notes; Version 6.4103 (Android) Release Notes

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/360048819134-Version-6-2003-Android-Release-Notes Go Now

› Get more:  AndroidGo Now

Transfer & Share FAQs – SCRUFF Support

Details: Credits, however, function differently in SCRUFF for Android--they are used to purchase Pro features. If you are permanently switching to an Android device, you will need to cancel auto-renewal of your Pro subscriptions via your Apple ID / iTunes account.**.

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202623354-Transfer-Share-FAQs Go Now

› Get more:  AndroidGo Now

Clear local device cache – SCRUFF Support

Details: Follow. To clear your device cache, please do the following: Launch SCRUFF. Tap Settings (iOS) -or- Tap Menu -> Settings (Android & Windows Phone) Scroll down and tap Device. Tap Clear device cache. Tap Clear to confirm.

› Verified 9 days ago

› Url: https://support.scruff.com/hc/en-us/articles/202624414-Clear-local-device-cache Go Now

› Get more:  AndroidGo Now

Version 6.2501 (Android) Release Notes – SCRUFF Support

Details: Version 6.4103 (Android) Release Notes; Version 6.4005 (Android) Release Notes; Version 6.4004 (Android) Release Notes; Version 6.3901 (Android) Release Notes; Version 6.3802 (Android) Release Notes; Version 6.3702 (Android) Release Notes; Version 6.3604 (Android) Release Notes; See more Version 6.2501 (Android) Release Notes

› Verified 4 days ago

› Url: https://support.scruff.com/hc/en-us/articles/360052123514-Version-6-2501-Android-Release-Notes Go Now

› Get more:  AndroidGo Now

Issues installing SCRUFF for iOS Beta via Apple TestFlight

Details: One of the most common TestFlight issues can occur when the invitation email is opened in a client other than the iOS Mail app (e.g. Gmail). Sometimes non-Apple mail clients are unable to convey all of the necessary information TestFlight needs to associate the email address to which the invite was sent with the AppleID it expects to see.

› Verified 3 days ago

› Url: https://support.scruff.com/hc/en-us/articles/208377207-Issues-installing-SCRUFF-for-iOS-Beta-via-Apple-TestFlight Go Now

› Get more:  AndroidGo Now

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